Retention Marketing Consulting
Full-Service Retention, Built Around Your Brand.
A white-glove consulting firm dedicated to DTC and e-commerce brands. I partner hands-on with your team to build email and SMS programs that deepen loyalty, increase lifetime value, and drive sustained revenue growth.
40%+
Average revenue lift from email
3x
Customer lifetime value growth
100%
Hands-on, white-glove service
What I Do
Full-Service Retention, Built Around Your Brand
Email Marketing
Strategic email programs that nurture, convert, and retain — from welcome flows to win-back campaigns, built to perform at every stage of the customer lifecycle.
SMS Marketing
High-impact SMS campaigns and automations that reach customers where they are, driving repeat purchases and deepening brand loyalty.
Creative Design
Beautifully crafted email and SMS creative that reflects your brand identity — every template, banner, and campaign designed with intention.
Strategy & Consulting
End-to-end retention strategy tailored to your brand — from channel audits and segmentation to roadmapping and performance analysis.
The Bedford Club Approach
"Retention is not a channel. It is a philosophy — and it requires a partner who treats your brand with the same care you do."
As the sole consultant at The Bedford Club, I work directly with you — no account managers, no junior teams, no templated playbooks. Every strategy is built from scratch around your customers, your data, and your growth goals. This is what white-glove truly means.
Who I Work With
Built for Brands That Think Long-Term
DTC Brands
Direct-to-consumer brands ready to turn one-time buyers into lifelong customers.
E-Commerce
Online retailers seeking to maximize revenue from their existing customer base.
Lifestyle Brands
Brands with a story to tell and a community to build through meaningful retention.
Ready to Grow?
Let's Build Something Your Customers Come Back For.
Whether you are starting from scratch or looking to elevate an existing retention program, I would love to learn about your brand and explore how we can work together.